Ronald Teo - Resume

PROFESSIONAL COMPETENCIES

  • Corporate governance, people, project and budget management
  • Change Management
  • Certified trainer / Professional coach, host & emcee
  • Organised, focused, good leader & team player
  • Sports & lifestyle programs, activities & events specialist
  • Ability to take stress, problem solver / well-travelled, great inter-personal skills
  • Skilled at developing procedures, protocols and business plans
  • Good network of sponsors and suppliers
  • Languages Proficiency – English / Mandarin / Malay / Various dialects

PROFESSIONAL EXPERIENCE

2016(Sep) – present: Warren Golf & Country Club, Head of Sports & Events

Responsible for

  • membership relations, development and retention
  • the facilities, budget & financials of the Sports & Events Department
  • liaison and management of the committees and well-being of the club members
  • formulation of protocols, procedures and business plan for the department
  • the management, coaching, training and development of staff
  • the marketing and organisation of club programs, activities and events
  • setting up of the club sports and social interest groups and developing new programs and activities
  • engagement of sponsors, partners and bringing in new business for the club

2015 (May) – present      OrganisersEvents.com – Events & Aquatics Director / Trainer

Responsible for

  • the development and training of hospitality events & teambuilding ­programmes
  • swimming coaching programs
  • organising teambuilding workshops, camps, activities, programs for schools, People’s Association, corporate companies & country clubs
  • events management for People’s Association, schools, corporate businesses & country clubs.
  • training for schools and corporate companies.

2011(May)-2015(Feb): Orchid Country Club, Head of Social & Recreation

Responsible for

  • the facilities, budget & financials of the Social & Recreation Department ($3.5 million in operating expenses & up to $500,000 in capital expenditure – similar to that of a social club)
  • the safety and security of members and patrons of the facilities, programs and activities.
  • liaison and management of the committees and well-being of the club members.
  • formulation of protocols, procedures and business plan for the department.
  • the management, coaching, training and development of 15 full-time staff and 20 part-time staff
  • the marketing and organisation of club programs, activities and events (120 – 150 / year)
  • the setting up of the dancing lounge, dance studio, mahjong rooms and karaoke facilities.
  • setting up of the club sports and social interest groups and developing new programs and activities.
  • membership relations, development and retention.
  • engagement with the Unions and various social enterprises of NTUC Singapore.

2010(Apr)- 2011(May): The Singapore Island Country Club, Section Head – Swimming

Responsible for

  • the facilities, budget & financials of the swimming department ($1 million in operating expenses & up to $200,000 in capital expenses)
  • the management, coaching, training and development of 10 full-time staff and 5 part-time staff and the largest sports program in the club (over 500 swimmers)
  • the revamp and revival the swimming programs and activities, rebuilding member relations and regaining loss of confidence by members towards club.
  • the overall operations and direction of the Swimming Department.
  • the formulation of protocols, procedures and business plan for the department.
  • liaison and management of the committees and well-being of the club members.
  • liaising with stakeholders and sponsors for club activities and events.

2009(Apr)-2010(Apr): The British Club, Head of Department, Sports & Recreation – S&R Manager 2008(Feb)-2009(Feb): The Pines, Senior Head of Department, Sports & Recreation – S&R Manager

2007(Feb)-2008(Feb): Jurong Country Club, Head of Department, Social and Recreation – Snr S&R Manager

Responsible for

  • the facilities, operations, budget & financials of the Social & Recreation Department ($3 million in operating expenses & up to $300,000 in capital expenditure)
  • leading, coaching, development and training a team of 10 – 20 staff.
  • 11 sports and lifestyle activities, programs and events at the club (including spa related activities).
  • the budgeting, operations and events of the jackpot room (JCC)
  • the budgeting, operations and promotions of the club SPA
  • the budgeting, operations and liaison of the pre-school in the club (Pines)
  • setting up and maintaining the Sports interest group of the club.
  • liaison and management of the committees and well-being of the club members.
  • marketing of the club programs, activities and events.
  • the formulation of protocols, procedures and business plan for the department.
  • liaising with stakeholders and sponsors for club activities and events.

2005(Aug)-2006 (Dec): Singapore Swimming Club, Head of Department, Marcom & Events Manager

Responsible for

  • budget & financials of the marcom and events department ($500,000 in operating expenses)
  • marketing of club events, programs and the advertisement space in the Club Magazine(SPLASH)
  • the Club Magazine and all marketing collaterals of the club.
  • all social events at the club.
  • the Club Magazine and all marketing collaterals of the club.
  • the overall operations and direction of the Marcom & Events Department.
  • the formulation of protocols, procedures and business plan for the department.
  • the coaching, training and development of the 6 staff.

Head of Department, Swimming & Sea-Sports Manager

  • the facilities, budget & financials of the Swimming Department ($700,000 in operating expenses)
  • leading a team of 10 full time coaches, 5-part time coaches and 2 administrative staff.
  • all swimming and sea-sports activities, programs and events at the club.
  • organising the inaugural Singapore FINA Open Water Marathon / 1st Fuji Xerox Open Water Swim 2006. International participation, over 2000 participants in attendance.
  • organising the inaugural ASEAN Cup/ Midget Meet in 2006, over 400 swimmers from ASEAN countries and 1000 participants.
  • liaison and management of the committees and well-being of the club members.
  • the formulation of protocols, procedures and business plan for the department.
  • organising the inaugural Singapore FINA Open Water Marathon/1st Fuji Xerox Open Water Swim 2006. International participation over 2000 pax in attendance.
  • organising the inaugural ASEAN Cup/ Midget Meet in 2006, over 400 swimmers from ASEAN countries and 1000 participants.
  • liaising with stakeholders and sponsors for club activities and events.

2001(Dec)-2005(Aug): Singapore Island Country Club, Section Head, Sports Executive (Swim/Fitness)

Responsible for

  • the swimming and gym facilities (2 locations) Bukit & Island location, operations, budget and financials of the Swimming & Gym Sections ($700,000 in operating expenses & up to $300,000 in capital expenditure)
  • leading, training and development a team of 16 staff (gym instructors, swimming coaches and administrative staff)
  • all swimming and gym activities, programs and events at the club.
  • co-ordination of the renovation/building project of the Island Swimming Pool & Gym ($25 million club house project)
  • the overall operations and direction of the Swimming and Gym Departments.
  • the formulation of protocols, procedures and business plan for the department.
  • liaising with stakeholders and sponsors for club activities and events.

2001: Millers Commodities Trader

  • Oversee the co-ordination of commodities; sugar and rice at the various ports/countries.

(Vietnam, Thailand, Laos, Malaysia, Indonesia)

  • Liaise with business partners to ensure smooth execution according to terms of contracts.
  • Responsible for the negotiation for the purchase and sale of commodities.

1998-present: Free Lance – Swimming Coach / Dive Master         

  • Swim/Dive instruction for children and adults.

1998-2001: Organisers Events – Events Manager              

  • Specialist in Conceptual Learning; Experiential Learning, Service Learning.
  • Organise teambuilding workshops for Community Clubs and Schools.
  • Co-ordinator of camps/activities/programs for Schools and Community Clubs.
  • Events management for People’s Association, Community Clubs & Corporate Businesses.

1993(Jun)-1999(Dec): Singapore Armed Forces -Senior System Specialist              

  • Oversee the smooth running of the command /operations room.
  • Specialist in-charge of the general fitness level in the unit.

1992-1993: Serangoon Garden Country Club – F&B Staff (Part-time)

  • Wait staff at cafe
  • Assist in club banquet events

OTHER ACHIEVEMENTS

Project 3050, July  2017

Organising Secretary for the Singapore edition of an ASEAN initiative for community service projects.

Collaboration with SWAMI home.  Guest of Honour – Dr Maliki Osman

Inter-Generation Sports Day 2013 – https://www.facebook.com/kbccigs

Organising Chairman for the 3rd/4th Inter-Generation Sports Day 2013,2014. Ang Mo Kio GRC event.

Guest of Honour (2013) – Prime Minister Mr Lee Hsien Loong

InITiate Laos 2001 / 2003 – http://www.initiate.ws/about/default.asp

Logistics Manager for IT project to Laos, assisting the Laos Youth Union to set up an IT centre for Laotian youths.

Ship for South East Asia Youth Program 2000 (SSEAYP) – https://www.facebook.com/sseayp2000

Youth Ambassador for Singapore, 300 youths from 10 South East Asia Countries participated in this political & cultural exchange program.

Regional Youth Camp 97/ Students Care Service (Clementi) 2000 & 2001 https://www.facebook.com/CampMumboSg

Camp Commandant for Youth Camp since 1995. Organiser for numerous Children / Youth Camps / activities and events since 1987.

Raleigh International March – May 1999 – http://www.raleigh.org.sg

Venturer, participant for an expedition to Belize (Central America) involved in community service, adventure and scientific research projects.

Raleigh International Singapore – Organised selection weekends and various events and projects for RIS.

Member of the Athletics Team – National Institute of Commence

School Champion for High / Long Jump 1992

AWARDS YEAR
SINGAPORE ARMED FORCES
Certificate of Appreciation (NS completed as at 01 Apr 2013) 2013
SAF Long Service Award 1999
SAF Individual Adventure Award 1998
Certificate of Commendation, Raleigh International Singapore 1997
PEOPLE’S ASSOCIATION
Prime Minister’s Community Initiatives Award 2013(KBCSC) 2013
15 Year Long Service Award for Grassroots Leaders 2012
10 Year Long Service Award for Grassroots Leaders 2006
5 Year Long Service Award for Grassroots Leaders 2002
5 Year Long Service Award for Voluntary Service 1994
AFFILIATIONS/MEMBERSHIPS  
 
SPORTS
Singapore Tae Kwan Do Federation / Shinjukai Singapore Member
Swimming Teachers Association Member
International Federation Swimming Teachers’ Association Member
Professional Association of Diving Instructors – Dive Master Member
Ship for South East Asia Youth Program (SSEAYP)
EXCO 2016 – Present
Member 2000
Club Managers Association Singapore (CMAS)
EXCO 2013 – 2014, 2017 – Present
Member 2007 – Present
Organising Committee for Club Managers’ Conference 2008/ 2012/ 2014/ 2016
 
People’s Association Youth Movement – PAYM
CONSTITUENCY/ COMMUNITY SPORTS CLUB – CSC
Chairman 2012-2014
Committee Member 2010-2012
Asst Treasurer 2008-2010
Secretary 2007-2008
Committee Member 2003-2007
CONSTITUENCY MANAGEMENT COMMITTEE /CONSTITUENCY CONSULTATIVE COMMITTEE /BUILDING FUND COMMITTEE
Committee Member 2012-2014
YOUTH EXECUTIVE COMMITTEE – YEC
National Youth Achievement Award Co-ordinator 1995-2009
Vice-Chairman 2007-2009
Sports Secretary 2005-2007
Recreation Secretary 2003-2005
1st Vice Chairman 2001-2003
Adventure Secretary 1999-2001
Children’s Club Secretary 1997-1999
Social Development Service Secretary 1995-1997
Children’s Club Sub-Committee 1987-1995
CIVIL DEFENCE – Civil Defence Volunteer 1988-1989
EDUCATION
Diploma in Sports Management, Coleman College 2014
Certificate in Management in Sports Injuries, Nanyang Polytechnic 2003
Business Studies (Accounts), National Institute of Commence 1993
“O” Levels 1990
   
PROFESSIONAL QUALIFICATIONS/ORGANISATION YEAR
CPR & AED Instructor’s Course (Singapore First Aid Association) Sept 2015
Advance Certification in Training & Assessment (WDA) Aug 2015
Swimming Coaching, International Federation of STA May 2015
Coaching Service Professionals, 3L Consultancy Mar 2011
Sports Marketing Seminar, Coleman College Jun 2010
Leadership Programme in Community Sports, NACLI Oct – Nov 2008
SPA Management, MBW Institute Sep 2007
Effective Emceeing, NACLI Jul 2007
Operation & Management of Swimming Pool, Singapore Polytechnic Jul 2004
Deep Water Workout Instructor, University of Alabama, Huntsville Nov 2003
Swimming Pool Hygiene and Safety, Singapore Polytechnic Oct 2002
Seminar on Nutrition / Communication and Flexibility Oct 2002
Periodisation Seminar Aug 2002
Communication for Impact Workshop Aug 2002
HMI Sports Medicine Fitness and Sports Professional Workshop (Managing Common Exercise Injury and IPPT) Jun 2002
Service Learning Facilitator, STADA/ National Youth Council Oct 2001
Dive Master, PADI Jun 2000
Sports Climbing Course Lvl 1, Singapore Mountaineering Federation Nov 1999
Effective Presentation. By Mr Tan Teck Huat, awarded Best Speaker Sep 1998
Leadership Development, NACLI Feb 1998
Swimming Instructor, Swimming Teaching Association Aug 1998
Bronze Medallion, Royal Life Saving Society Dec 1987
 
COURSES /ORGANISATION
Work in a Service Diverse Environment Dec 2016
Effective Workplace Communication May 2015
Communicate and Relate Effectively at the Workplace Apr 2015
Develop Personal Effectiveness at Operations Level Apr 2015
Respond to Service Challenges Aug 2014
EXSA SILVER Workshop Aug 2014
Workplace Safety & Health Policies Mar 2014
Mind Map July 2013
Lead a Customer Focused Organisation Jun 2012
Disney Program May 2012
Effective Events Management, NACLI Mar 2011
Writing in Response to Complains, Beyond Words Training Mar 2011
The power of networking, NACLI Dec 2010
Time Management & Goal Setting, NACLI Dec 2010
Effective Decision Making, NACLI Nov 2010
Leaders of Character, NACLI Nov 2010
New Media, Republic Polytechnic Sep 2010
Influencing without Authority, NACLI Feb 2009
Mediation Workshop, NACLI Jul 2007
Media Workshop, NACLI Jun 2007
GEMS program May 2007
Basic Japanese Language YMCA May 1997
Outward Bound of Singapore Jan 1993
Leadership Training, NACLI Jan 1988
Civil Defence Training, Singapore Civil Defence Force May 1988

As at 31/12/2016